27%
of new patient calls go unanswered after hours.
Each missed call is roughly $600 to $3,000 in lifetime patient value gone. By the time you call back, they have already booked across town.
Strategic AI advantage
AI that runs your dental practice while you sleep.
Nova Buzz Media builds autonomous AI systems for dental clinics across the US and Canada. Booked appointments, recovered patients, answered calls, all running 24/7, all without hiring.
Operating in 14 cities
HIPAA aware. PHIPA aware.
Trusted by clinics in
Bright Smile DentalNorth Shore OrthodonticsMaple Family DentistryRiverside Dental GroupWestview Endodontics
The honest part
Your front desk is leaking money.
Most practices we audit are losing five figures a month before they ever spend on marketing. It happens quietly, in the gaps between calls, recalls, and verifications. Here is where it shows up.
31%
of recall patients never get rebooked.
Hygiene recall is the engine of practice revenue. Manual follow up does not scale past one or two staff members making cold calls.
6 hrs
per week eaten by insurance verification.
That is a third of a full time salary spent on a task an AI does in seconds, with cleaner data and fewer day of surprises.
Source: ADA practice operations data, 2024.
The approach
We don't sell software. We deploy a team.
Each clinic gets a custom swarm of AI agents that work together, around the clock, on the exact tasks costing you money right now. Pick the ones you need. Skip the ones you don't.
A peek inside
This is what 24/7 actually looks like.
Six AI agents. Real tasks. No coffee breaks. Click and drag to look around the office.
The math
Find out what your front desk is costing you.
Drag the sliders. The numbers update live. If you don't like what you see, that's the point.
Inputs
$1,500
40 calls
25%
22 days
Estimated annual loss
$1.2M
walking out the door every year
- Missed calls / month
- 220
- Lost new patients / month
- 66
- Lost revenue / month
- $99,000
Nova Buzz typically recovers
$712.8K to $950.4K
of this, in year one
Estimates assume a 30% conversion rate of answered new patient calls. Your numbers may vary.
From the inside
What our clinics say.
Inside thirty days we had recovered enough hygiene patients to cover the entire year of cost. By month three, the agents were doing more outbound than my whole front desk used to.
LP
Dr. Lauren Pham
Owner, Bright Smile Dental, Toronto, ON
I was skeptical that an AI could sound like our practice. After two weeks of training, patients were calling in to compliment the receptionist by name. They had no idea.
MW
Marcus Webb
Office Manager, North Shore Orthodontics, Miami, FL
Insurance verification was the bottleneck eating my mornings. Zara took it over in a week. My team got an hour and a half of their day back, every day.
OT
Dr. Olivier Tremblay
Founder, Maple Family Dentistry, Montreal, QC
Common questions
The honest answers.
Still have a question? Pick up the phone. We answer it ourselves.
How long does setup take?
Most clinics are fully deployed in five to six weeks. Week one is discovery, week two is design and approval, weeks three through five are build and shadow run alongside your team, and by week six the agents are live with full coverage. You see results during shadow run, not after.
Do I need to change my existing software?
No. We integrate with what you already use. Dentrix, Open Dental, Curve, Eaglesoft, Google Calendar, your phone system, your CRM. If we hit a tool we have not integrated before, we build the bridge as part of the engagement, not as an upcharge.
What happens to the AI when something goes wrong?
Every agent has a defined handoff. When confidence drops, when a question is sensitive, when a patient asks for a human, the conversation routes to your team in seconds with full context. You stay in charge of judgment calls. The AI handles volume.
Is patient data secure and HIPAA / PHIPA compliant?
Yes. We encrypt data in transit and at rest, role based access controls, full audit logs, and a Business Associate Agreement for US clinics. For Canadian clinics we operate within PHIPA and provincial equivalents. We do not train models on your patient data, ever.
What does it cost?
Pricing is based on practice size and the agents you deploy. Most clinics start around $2,500 per month and scale from there. We do not charge per seat or per call. Most practices see full ROI inside 60 days.
Can I see it working before committing?
Yes. Book a 30 minute discovery call and we will show you the live demo, walk you through how a swarm would look for your specific clinic, and run the math on what you are likely to recover in the first 90 days. No pitch deck.
Last thing
Ready to stop losing patients to your voicemail?
30 minutes. No pitch deck. We'll show you exactly what we'd build for your clinic.