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For dental clinics

Built for dental clinics. Not retrofitted. Not generic.

Every Nova Buzz agent has been trained, refined, and stress tested specifically inside dental practices. They know the difference between a hygiene recall and a treatment plan follow up. They speak the same language as your patients. They integrate with the PMS you already pay for.

What we do

Seven specific things, done well.

01

Answer every call. Day, night, lunch break, vacation.

Our front desk agent picks up in under 2 seconds, books new patients directly into your calendar, and routes emergencies to the on call dentist. No more voicemails. No more callbacks the next morning. No more lost first impressions.

02

Run recall campaigns across SMS, email, and voice.

Most clinics have hundreds of overdue hygiene patients sitting in the database. We run multi channel sequences with personalized timing, language matched to each patient's history, and automatic rebooking. The agents work the list every day until it is empty.

03

Verify insurance eligibility before the patient walks in.

Zara checks benefits, deductibles, remaining maximums, and frequency limits the day before each appointment. Updates your PMS automatically. Flags exceptions for staff review. Your team walks in already knowing the answer.

04

Reactivate lapsed patients who have not been seen in 12+ months.

A reactivation campaign that does not feel like a campaign. Personal, specific to each patient's last visit, sent at the times patients actually open messages. We typically reactivate 12 to 18% of a lapsed list in the first 60 days.

05

Collect Google reviews automatically the day after a visit.

Timed for the moment a patient is happiest. Personal SMS and email. Direct link to your Google profile. We protect your reputation by routing constructive feedback to your office manager privately and only inviting public reviews when satisfaction is high.

06

Handle billing follow up on outstanding balances.

No more awkward staff conversations about unpaid balances. The agent sends polite, professional reminders, accepts payment via secure links, and only escalates to your team when human judgment is required.

07

Generate weekly executive reports.

Every Friday morning, the report you actually want to read. What was recovered, by agent, by channel, with cost per patient acquired and a projection for next week. No vanity metrics. No 40 page PDFs.

Integrations

Plays nice with what you already use.

Keep your PMS, your phones, your CRM. We integrate, we do not replace.

Dentrix
Open Dental
Curve
Eaglesoft
Google Calendar
Twilio
Mailchimp
Stripe

Don't see your stack? We integrate with anything that has an API. Bring it up on the discovery call.

Compliance

Patient data, handled correctly.

Security is the table stakes, not a selling point. We treat your patient data the way you treat their teeth: with care, documentation, and zero shortcuts.

  • AES 256 encryption at rest. TLS 1.3 in transit.
  • Role based access controls and per agent permissions.
  • Full audit logs of every action taken on a patient record.
  • Business Associate Agreement available for US clinics.
  • PHIPA aware processes for Ontario clinics, with provincial equivalents for others.
  • Patient data is never used to train models. Yours stays yours.

Pricing

Most clinics see full ROI within 60 days.

Pricing is based on practice size and the agents you deploy. We do not charge per seat or per call. Most clinics start around $2,500 per month and scale from there. Final pricing is set on the discovery call once we know exactly what to build.

Get exact pricing for your clinic

Show me what you'd build for my clinic.

Bring the practice. We'll bring the math.

Book a discovery call