The receipts
Three clinics. Three problems. Three swarms. Numbers, not adjectives.
Case 01
Toronto, ON
Agents deployed
The problem
Missing 18 calls a day after 5pm. Patients booking across town before the morning callback.
The result
+14
New patients added monthly
$19,800
Recovered monthly revenue
4 months
Time to first ROI
Marcus answers calls at 11pm with the same warmth as my best receptionist. Patients have no idea, and they keep booking.
Case 02
Miami, FL
Agents deployed
The problem
340 patients overdue for retainer check, no time to call them back.
The result
127
Patients rebooked
$42,000
Recovered revenue
11 days
Time to ROI
A 30 day campaign brought back nearly 40% of the list. Our retention metric is genuinely moving for the first time in five years.
Case 03
Montreal, QC
Agents deployed
The problem
Insurance verification eating 8 hours weekly across 2 staff members.
The result
12 min
Verification time per week
7.8 / week
Hours returned to staff
+22%
Case acceptance lift
Zara handles eligibility checks before we even open. My team now spends mornings presenting treatment plans instead of waiting on hold.
Across our clinics
83,400+
Calls answered
12,700+
Patients reactivated
14,200+
Hours saved
$6.4M+
Revenue recovered